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 Gail Leftin, Daughter
Traditional Assisted Living Resident
I just wanted to thank you for all you have done thus far to make my mom feel welcome. Our initial experience here has been above and beyond our highest expectations. My mother has been welcomed wholeheartedly into the community by every person she has interacted with. The programming is just perfect for her needs. The field trips to the museums and concerts are such a treat for her and provide her with something to look forward to. The afternoon tea was just the icebreaker she needed to feel included as a resident, rather than a guest. In addition to the staff, the residents have also been above and beyond welcoming, friendly and inclusive. You have set up an amazing environment and I thank you!
David Deutsch, Son
Memory Support Residents
My sister and I moved our parents from a memory unit in the Baltimore area. Both of our parents suffer from Alzheimer's. We had looked at several other communities. We saw nothing that could compare to the programs, the interior spaces, and the grounds. We felt confident that our parents would have chosen NewBridge if they had had the capacity to do so.
The staff is experienced, friendly and flexible. I rarely see the TV on. I do see residents in the art room, listening to music, gathering over meals, or enjoying other programs. The connectivity of the buildings means that I can walk my parents to a doctor's appointment or for ice cream without having to leave the building. This has greatly simplified my experience and has made visiting a lot more fun. The multitude of private interior spaces where I can sit quietly with my parents is also a major asset of NewBridge.
I don't feel like my parents are isolated. I feel that they're part of larger community and the community works together for the well being of all of the residents. They are part of a natural continuum. I love knowing that the progression of their medical condition is planned for. It is wonderful to report to my sister in Maryland that "Mom and Dad look good, they are well cared for." The staff now feels like family and I believe that they treat my parents as if they were family. I could not be any more satisfied.
 Shelley Chamberlain, Daughter
Memory Support Resident
I had looked at several other assisted living places that were closer to me and I felt she would get much better care here. Mom really likes it. She felt very comfortable with the staff on all levels and would agree they have been wonderful to her. The residents have too. From my perspective she has made her own community here. I was really happy to see her with a group of friends. The people at NewBridge look after each other.
We also appreciate the philosophy of keeping people as independent as possible; it's so important. This encourages her to do things for herself. It is easy to say I'll have someone do something for me, but they foster independence here. I think this is great. .
Mom loves to go on the trips. This works out well for her. She also loves the musical programs. Before she was going to only one class, a few days a week. Now she can attend more daily programming. I think she definitely has thrived in this environment. She's well rested and happier. I definitely can tell that this has been a good change for her. I feel very good about the decision. I am very pleased.
 John Peers, Son
Memory Support Resident
The transition was remarkable. It took her a week or two before she really got it but we had no issues at all. Since then she has accepted this as her home. She is really busy and she has friends here. There is always something going on. It is just amazing. There is just so much attention here and we could not give this to her 24/7.
She is very fond of the concerts. She has always loved music. Those experiences are memorable to her, more than anything else. Just having the experiences of being able to do this is something she loves. She is living more than she did. She is really thriving.
The staff couldn't be nicer. One thing that has amazed me from the beginning was that everyone knew her name. It was just incredible. And from what I can see this is consistent in the entire community. Sensing when something was needed and just being there. She is herself. There is a lot more there now. That which I remember being the "real her".
She has started doing real sketches from photographs and she was able to get really good likenesses. She has lost the ability to express in words, but she can express through music and art. The team spotted this early on and gave her this outlet. And this has been amazing to see. Her art has actually gotten better. It is remarkable. The staff has brought this out in her. We couldn't be happier.
 Mildred Cohen
Traditional Assisted Living Resident
The move was very therapeutic for me even though I was leaving a house that I had lived in for 53 years. Celebrations. Parties. Happy, satisfying times. It was the biggest change I've ever made in my life. The ambience of the place made me feel comfortable. It was nice for me. I like big open spaces. And I like being outside. Here the outdoors comes inside almost everywhere you look and that is very satisfying. The first few days were so relaxing and so unexpectedly lovely because everything around me was so beautiful. The staff was as warm as any relative I ever had! They were very supportive and personable. Usually administration keeps a distance but New Bridge is not run that way. I felt very early on that a special care was taken for each resident to be acknowledged individually by staff. This was very supportive for me.
 Andrea Finard, Daughter
Memory Support Resident
The quality of the people that work here and their commitment to the people that live here is so amazing. You see people engaged. They care. They treat the residents with such dignity. They go beyond the basic needs of the resident. And that includes the medical care. The doctors have been fantastic. They work together. You can email them. You know everyone feels a responsibility to be accountable at NewBridge.
When you are leaving your loved one somewhere you need to know that they are getting that special loving touch. I think the quality of the people is amazing. I know Mom is in great hands. She is being encouraged and stimulated. I think right now my mother's evolution is human touch, relations, music, things that make her feel comfortable. Those needs are being met.
Aesthetically it is beyond words. I know this has a direct impact on my mother. So much thought went into the design of NewBridge. It is warm. It makes it easy for people to live here. It just works.
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