NewBridge on the Charles - COVID-19 Update

Learn about our actions to reduce risk for residents, families, and staff.

NewBridge on the Charles is actively responding to the COVID-19 coronavirus pandemic and proactively doing whatever it takes to keep our entire community as safe as possible. This includes relying on the expertise of Hebrew SeniorLife’s Infection Control team and following all guidance from the Massachusetts Department of Public Health.

This page contains information about the independent living community at NewBridge. Please view the individual community pages for NewBridge on the Charles Assisted Living and Hebrew Rehabilitation Center (which includes HRC-Dedham at NewBridge) for information specific to those communities.

As of June 2, there has been one confirmed case of COVID-19 among independent living residents at NewBridge on the Charles, and that resident has since recovered. There have been no new confirmed cases since April 20. We will update our case reporting every Tuesday. 

All residents are self-sheltering in their apartments, with significant support and services being provided directly to them. This includes efforts to reduce the social isolation that they, like all Americans, are experiencing at this time. These difficult but necessary mitigation strategies give us the ability to quickly identify and contain any new individual infections, and prevent wider outbreaks.

Resident Services and Operations

Residents should not leave their apartment or cottage unless they have an essential offsite medical appointment (such as dialysis) or another critical reason that should be discussed with management prior to leaving the community. 

The no visitor policy put into effect on March 13 continues. The only people allowed in resident homes are those who are providing direct, hands-on care.

While our strong preference is for residents to avoid going outside, we recognize how important this activity is for residents. We ask residents who do go outside to:

  • Walk alone
  • Do not socialize within 10 feet of another person
  • Upon returning, avoid touching any surfaces until they are back in their home and immediately wash their hands thoroughly for at least 20 seconds

We recognize that it has been difficult for our residents to remain in their homes without the routines and social interactions they are accustomed to. We are making every effort to continue offering other opportunities for physical activity and intellectual engagement. Programming is being offered through our in-house TV channel, including religious services, fitness classes, entertainment, and other enrichment options.

  • All mail is disinfected and delivered to resident homes, and outgoing mail is picked up at the same time.
  • Trash is picked up outside resident doors daily.
  • Residents should have all medications delivered.
  • All ordered meals (lunch and dinner) are being delivered to residents.
  • The Market is closed to residents. Those who wish to purchase something should make the request on their weekly grocery ordering sheet.
  • Groceries can also be ordered online or dropped off by friends or family to the community center. Groceries are disinfected and delivered directly to residents.

Residents should contact Security and their primary care doctors immediately if they have symptoms of illness. They should remain in their apartment. Any resident returning to NewBridge after a hospitalization must contact Security at 781-234-9260 before returning to review the appropriate protocols for their particular situation.

The primary care practice is only open for emergency visits, although they may be available for telephone visits. Please call first.