Meet the leadership team
Rose Shapiro, Director of Resident Services
Rose Shapiro serves as the director of resident services at Jack Satter House and contracted sites in the North Shore. She leads a dedicated team of wellness professionals committed to ensuring residents have the resources they need to age with dignity, lead purposeful lives, and find joy in community. Rose is particularly interested in ways that individualized case management can help address the multifaceted health care needs of the aging population within their homes. Rose holds a degree in psychology from Washington University in St. Louis and is a licensed social worker. Her direction fosters a compassionate environment that prioritizes the well-being of older adults.
Eric Desharnais, Director of Facilities
Eric Desharnais is responsible for the maintenance of the physical property. He leads a dedicated crew that provides 24/7 support for our residents. He ensures that all local, state and federal inspections are met, and all equipment is maintained to the highest standards. Eric has over 20 years’ experience as a maintenance manager, focusing in the areas of preventative and predictive maintenance. He is also responsible for the development of the facility’s operating and capital budgets.
James Brown, Director of Dining Services
James Brown brings more than 20 years of experience in the event and food service industry to his role as director of dining services at Jack Satter House. A graduate of Johnson & Wales University with a degree in culinary arts and business, James is passionate about creating exceptional dining experiences. Under his leadership, Satter’s dining program continues to thrive, offering residents delicious and well-balanced meals. When he’s not at work, James enjoys spending time with his wife and two sons, exploring hobbies like listening to true crime podcasts or catching reruns of The Sopranos. James is always happy to answer any food-related questions from residents and staff.
