Organizational Policies and Forms

Important information about our business practices and your rights.

HSL's Notice of Privacy Practices

We at Hebrew SeniorLife pledge to provide you with quality health care, and to have a relationship with you that is built on trust. This trust includes our commitment to respect the privacy and confidentiality of your health information. Our Notice of Privacy Practices covers your rights and choices regarding your health information.

Please read our full Notice of Privacy Practices for more information about our commitment to confidentiality and the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

View Notice of Privacy Practices


Non-Discrimination Statement

Hebrew SeniorLife (“HSL”) does not discriminate or exclude any individual on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, genetic information, disability or any other characteristic protected under applicable federal, state or local law. Retaliation is also prohibited. HSL will comply with all applicable state and federal laws that prohibit discrimination. HSL is an equal employment opportunity employer.

Read our full Non-Discrimination Statement for more information about our commitment to non-discrimination and what to do if you need to raise a concern or make a complaint regarding discrimination.

View Non-Discrimination Statement


Code of Conduct

Hebrew SeniorLife's Code of Conduct (the “Code”) is adopted as supplementary to the Mission and Cultural Beliefs of Hebrew SeniorLife and its subsidiaries and affiliates (collectively, “HSL” ), and as part of HSL’s commitment to providing services in an ethical manner and in compliance with all applicable laws and regulations. The code applies to All HSL employees, officers, directors, trustees, volunteers, students, consultants or contractors (collectively, “Employees”) performing services on the HSL campuses or elsewhere on behalf of HSL.

Read our full Code of Conduct policy for more information.

View Code of Conduct


Good Faith Estimate

Under the law, patients who don't have insurance or who are not using insurance have the right to request an estimate for the expected cost of non-emergency medical items and services.

Learn About the Good Faith Estimate


Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

Learn About Your Rights


Campaign Counting and Crediting Policy

The purpose of this Campaign Counting and Crediting Policy is to provide Hebrew SeniorLife leadership, development staff, and volunteers with guidelines that enable them to assist prospective donors, their families, and advisors in making gifts. The policy covers how campaign gifts are recorded and more. 

View Campaign Counting Policy