Hebrew SeniorLife Named CareerSTAT Frontline Healthcare Worker Champion

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BOSTON — Hebrew SeniorLife, a national senior services provider in Boston has been recognized as a 2017 CareerSTAT Frontline Healthcare Worker Champion. The program recognizes health care organizations for their exemplary investments in the skills and careers of their frontline workers. Champions meet all of CareerSTAT's recognition criteria, including making skill and career development accessible, offering programs at a significant scale, measuring program business impact, and building sustainable programs. CareerSTAT is an employer-led initiative of the National Fund for Workforce Solutions.

“Hebrew SeniorLife understands that the more opportunities we offer our employees to expand their professional education and deepen their skill sets, the more consistently we can provide the high¬est possible care for seniors throughout HSL’s continuum of care. HSL is committed to supporting professional advancement for all of our employees, including our 600 Patient Care Associates (PCAs) who serve as the primary point of contact for our seniors,” said CEO Lou Woolf.

Hebrew SeniorLife has a deep, long-standing relationship with Jewish Vocational Services (JVS) of Boston, the region’s largest workforce development agency. Through their partnership, HSL can offer its frontline staff a broad array of services, including instruction in English as a Second Language, weekly drop-in career and academic coaching, and computer courses. Together, HSL and JVS are leveraging their respective expertise to create innovative programming that helps build an engaged frontline workforce with the skills to deliver high quality geriatric care.

HSL is considered a leader in the senior care culture change movement. HSL teaches staff to provide individualized care to seniors by encouraging them to take a patient-centered approach to all interactions and care activities. HSL also trains its Senior Patient Care Associates in the principles of LEAN and process im¬provement to continually improve quality of care. All Senior PCAs have worked on projects to improve processes on their units, enhance provision of care to seniors and build team spirit. In 2016, 25 Senior PCAs were recognized for mean¬ingful care and changes they brought to individual patients or their care units as part of HSL’s Culture Change Champions” Recognition Program.

A representative from HSL will be presented with the Frontline Healthcare Worker Champion award during a conference and award ceremony in Philadelphia Penn. on Friday, June 16.

About Hebrew SeniorLife

Hebrew SeniorLife, an affiliate of Harvard Medical School, is a national senior services leader uniquely dedicated to rethinking, researching and redefining the possibilities of aging. Founded in Boston in 1903, the nonprofit, non-sectarian organization today provides communities and health care for seniors, research into aging, and education for geriatric care providers. For more information about Hebrew SeniorLife, visit http://www.hebrewseniorlife.org, follow us on Twitter @H_SeniorLife, like us on Facebook or read our blog.